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*Orders over $50 to the contiguous 48 states

Return Policy

Mistakes happen, but they don’t need to be complicated. We will gladly help with any return. See below for our return policy.

  • To initiate a return, please email your order number to customerservice@thermalpaperplus.com
  • All returns must have an RMA# from Thermal Paper Plus
  • Returns must be initiated within 60 days of the ship date
  • Returns must be received within 14 days of RMA# issuance. Returns not received within 14 days will be cancelled and no refund issued.
  • All returns must be in the form of full cases – no partial returns accepted
  • Please allow up to 10 days from receipt of product for refund to be issued
  • You are responsible for all return shipping costs.
  • Approved returns are subject to a 20% restocking/repackaging fee
  • Refused or Undeliverable items will be charged shipping (outbound and inbound) plus the 20% restocking fee
  • If we shipped the incorrect product, simply alert our team and we’ll get the correct item out right away and arrange for pickup of the incorrect item.

Featured Products

3 1/8″ x 230′ Thermal Paper (50 Rolls/Case)
$59.95 – subscription plans available
3 1/8″ x 220′ Thermal Paper (50 Rolls/Case)
$57.95 – subscription plans available
3″ x 165′ 1 Ply Bond Paper (50 Rolls/Case)
$36.25 – subscription plans available
3″ x 95′ 2Ply Paper – White/Canary (50 Rolls/Case)
$49.99 – subscription plans available
2 1/4″ x 50′ Thermal Paper (50 Rolls/Case)
$24.25 – subscription plans available
2 1/4″ x 80′ Thermal Paper (50 Rolls/Case)
$27.15 – subscription plans available
2 1/4″ x 85′ Thermal Paper (50 Rolls/Case)
$27.25 – subscription plans available
2 1/4″ x 200′ Thermal Paper (50 Rolls/Case)
$51.25 – subscription plans available

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